Wellspring Bible support

How can we help?

This is the official support page for Wellspring Bible, made by Dipi Media Co. in San Diego, California. Email us and a real person will reply, usually within two business days.

Frequently asked questions

Is Wellspring Bible available yet?

Wellspring Bible is in development for iPhone and iPad, and Dipi Media Co. will publish it on the App Store. To be notified at launch, email hello@dipimedia.com.

Do I need an account?

No. The app works without creating an account or signing in.

Which Bible translations are included?

The King James Version (KJV), World English Bible (WEB), and American Standard Version (ASV). These translations are in the public domain in the United States. Additional translations may be added under license in the future.

Where are my highlights and notes stored?

On your device. If you back up your device to iCloud, Apple stores that backup under your Apple Account according to Apple’s privacy policy. We do not have access to it.

Does the app show ads or sell my data?

No. Wellspring Bible has no advertising and we do not sell or share personal information. Read the full privacy policy.

How do I delete my data?

Deleting the app from your device removes all data the app stored on that device. If your device backs up to iCloud, you can remove the app’s data in Settings › your name › iCloud › Manage Account Storage. If you ever emailed us, you can ask us to delete that correspondence by writing to hello@dipimedia.com.

Something is not working. What should I include in a bug report?

Your iPhone or iPad model, the iOS version, the app version (shown in the app’s Settings screen), what you expected to happen, what happened instead, and screenshots if you have them. Send it to hello@dipimedia.com.

Can I request a feature?

Yes, please do. Email hello@dipimedia.com with “Feature request” in the subject line.

What if I find a mistake in the Bible text or audio?

Thank you for telling us. Send the book, chapter, verse, and translation to hello@dipimedia.com and we will check it against the source text.